Your Data, Clearly Explained

DBBet Privacy Policy – How We Collect, Use, and Protect Your Data

At DBBet we take your privacy seriously. This policy explains exactly what personal information we collect when you use the DBBet platform, why we collect it, how it's stored, and what rights you have over your own data as a Pakistani player.

Last updated: 1 June 2025
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Key points at a glance — full details are in the sections below.

We Collect Only What's Needed

DBBet only collects information necessary to run your account, process payments, and comply with legal obligations.

We Never Sell Your Data

DBBet does not sell your personal information to any third party for marketing or any other commercial purpose.

Encrypted End to End

All data transferred between your device and DBBet is encrypted. Account and payment data is stored with industry-standard security.

You Control Your Data

You can request access to, correction of, or deletion of your personal data at any time by contacting DBBet support.

01
Who We Are

DBBet is an online sports betting and casino platform operated at dbbet.life, designed specifically for players in Pakistan. References to "DBBet", "we", "us" or "our" throughout this Privacy Policy refer to the operator of the DBBet platform.

This Privacy Policy explains how DBBet collects, uses, shares, and protects the personal information of players and visitors who access the DBBet website or use any DBBet product or service. It applies to all data processing activities carried out by DBBet in connection with the operation of the platform.

By registering a DBBet account or using the platform in any way, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read alongside our Terms and Conditions, which govern your use of the DBBet platform as a whole.

In plain terms: DBBet is the organisation responsible for your data. This policy tells you exactly what we do with information about you and why. If you have questions, our contact details are at the end of this page.

02
Data We Collect

DBBet collects the following categories of personal data from registered players and platform visitors:

Data Category Examples Required?
Identity Data Full legal name, date of birth, CNIC number, username Yes – registration & verification
Contact Data Pakistani mobile number, email address Yes – account communication
Financial Data Payment method details (Easypaisa, JazzCash, bank details), transaction history Yes – deposits & withdrawals
Activity Data Bets placed, games played, stakes, winnings, session duration Yes – platform operation
Technical Data IP address, device type, browser, operating system, login timestamps Yes – security & fraud prevention
Communications Data Support chat history, emails, WhatsApp messages to DBBet support When you contact us
Preference Data Responsible gaming limits set, notification preferences, language settings When you configure them

DBBet does not collect sensitive personal data such as biometric data, health information, or political/religious affiliations. If identity verification requires document submission (e.g. a copy of your CNIC), that document is used solely for verification and is stored securely in accordance with this Policy.

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03
How We Collect Your Data

DBBet collects personal data through the following channels:

  • Account registration: When you create a DBBet account, you provide identity and contact data directly through the registration form.
  • Deposits and withdrawals: Payment data is collected when you initiate transactions through Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or card payments.
  • Platform use: Activity data is generated automatically as you use DBBet — placing bets, playing casino games, navigating the site.
  • Verification processes: When DBBet requests identity verification, additional documents may be submitted directly through a secure upload process.
  • Support interactions: Any communication you initiate with DBBet's customer support team — via live chat, email, WhatsApp, or Telegram — generates communications data.
  • Technical collection: Your browser and device automatically provide technical data (IP address, user agent, etc.) when you access the DBBet website.
  • Cookies and tracking: DBBet uses cookies and similar technologies on its website. See Section 07 for full details.

Third-party data: In some cases, DBBet may receive data about you from third parties — for example, identity verification providers or payment processors who confirm transaction details. Such data is used solely for the purpose it was shared and is handled under the same security standards as data collected directly.

04
Why We Use Your Data

DBBet uses your personal data only for specific, legitimate purposes. The table below sets out what we do with your data and the legal basis for doing so:

Purpose Data Used Legal Basis
Operating your DBBet account Identity, Contact, Activity Contract performance
Processing deposits & withdrawals Financial, Identity Contract performance
Identity & age verification Identity, Documents Legal obligation
Fraud & money laundering prevention Technical, Financial, Activity Legal obligation / legitimate interest
Responsible gaming monitoring Activity, Preference Legitimate interest / legal obligation
Customer support Identity, Communications Contract performance
Platform improvement & analytics Technical, Activity (anonymised) Legitimate interest
Promotional communications (opt-in) Contact, Preference Consent

DBBet does not use your personal data for any purpose not listed above. If a new processing purpose requires your consent, DBBet will seek that consent separately before processing begins.

05
Sharing Your Data

DBBet does not sell, rent, or trade your personal data to third parties. We share data only in the following limited and specific circumstances:

  • Payment processors: To complete your deposits and withdrawals, DBBet shares necessary financial data with payment partners including Easypaisa, JazzCash, NayaPay, SadaPay, and card payment processors. These partners are bound by their own data protection obligations.
  • Identity verification providers: When account verification is required, documents may be processed by a third-party verification service. These services operate under strict data security agreements with DBBet.
  • Game software providers: Casino game results, stakes, and session data may be shared with game providers (such as Spribe and Pragmatic Play) to the extent necessary to deliver the game service and resolve disputes.
  • Legal and regulatory authorities: DBBet will disclose personal data to competent authorities when required by law — for example, in response to a court order, a regulatory investigation, or anti-money laundering obligations.
  • Fraud prevention services: Anonymised or aggregated data may be shared with fraud prevention networks to protect DBBet and its players from fraudulent activity.

No marketing sharing: DBBet does not share your email address, phone number, or any personal identifiers with marketing companies, data brokers, or advertisers. Your contact details are used only for platform communications and, where you've opted in, DBBet promotional messages.

06
Data Storage & Security

DBBet takes the security of your personal data seriously. The following technical and organisational measures are in place to protect the data of every DBBet player:

  • Encryption in transit: All communication between your browser or device and DBBet is encrypted using TLS (Transport Layer Security). This means your data cannot be read by third parties while in transit.
  • Encryption at rest: Sensitive data including payment details and identity documents is stored in encrypted form on DBBet's servers.
  • Access controls: DBBet staff access to player personal data is restricted to those who need it to perform specific job functions. Access is logged and regularly reviewed.
  • Security auditing: DBBet's technical infrastructure is subject to regular security reviews to identify and address vulnerabilities.
  • Incident response: DBBet has a documented data breach response procedure. If a breach occurs that is likely to affect your personal data, you will be notified without undue delay.

No security system is completely impenetrable. DBBet strongly encourages players to use a strong, unique password for their DBBet account and to enable any available two-factor authentication. You should never share your account credentials with anyone, including people claiming to be DBBet staff.

Data location: DBBet's player data is stored on servers within secure data centres. Where data processing involves partners in other jurisdictions, DBBet ensures appropriate data transfer safeguards are in place consistent with applicable data protection standards.

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07
Cookies & Tracking Technologies

DBBet uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help the website function correctly, remember your preferences, and provide analytical data about how the platform is used.

DBBet uses the following types of cookies:

You can manage cookie preferences through your browser settings at any time. Note that disabling non-essential cookies will not affect your ability to use DBBet's core features — login, betting, deposits, and withdrawals all function without marketing or analytics cookies.

08
Your Data Rights

As a DBBet player, you have the following rights over your personal data. To exercise any of these rights, contact DBBet at support@dbbet.life with the subject line "Data Rights Request" and your registered account username or email address.

Right of Access

Request a copy of all personal data DBBet holds about you. We will provide this within 30 days of a verified request.

Right of Correction

Request that DBBet corrects any inaccurate or incomplete personal data held about you.

Right of Erasure

Request deletion of your personal data where there is no overriding legal obligation for DBBet to retain it.

Right to Restrict

Request that DBBet restricts processing of your data while a correction or objection request is under review.

Right to Portability

Receive a copy of data you have provided to DBBet in a structured, machine-readable format.

Right to Object

Object to DBBet processing your data for direct marketing or legitimate interest purposes at any time.

09
Children's Privacy

DBBet is strictly an 18+ platform. The platform is not directed at, designed for, or intended to be used by anyone under the age of 18. DBBet does not knowingly collect personal data from anyone under 18 years old.

If DBBet discovers or is informed that personal data has been collected from a person under the age of 18, that account will be closed immediately, all associated data will be deleted (subject to any legal retention obligations), and any deposits will be returned to the originating payment method.

Parents and guardians are encouraged to use parental control software to restrict access to gambling websites on devices used by minors. If you believe a minor has accessed or registered on DBBet, please contact support@dbbet.life immediately.

10
How Long We Keep Your Data

DBBet retains personal data only for as long as it is necessary for the purposes described in this Privacy Policy, or as required by applicable law. Specific retention periods by data category are as follows:

  • Account and identity data: Retained for the duration of your active DBBet account plus a minimum of 5 years after account closure, in compliance with anti-money laundering and financial record-keeping obligations.
  • Transaction and betting history: Retained for a minimum of 5 years from the date of each transaction for regulatory and dispute-resolution purposes.
  • Communications data (support history): Retained for 3 years from the date of last communication, or longer if the communication relates to an ongoing dispute.
  • Technical data (logs, IP addresses): Typically retained for 12 months for security and fraud prevention purposes.
  • Cookie data: Session cookies expire when you close your browser. Persistent cookies expire according to the period set at installation — typically 12 months.

When data is no longer required and there is no legal obligation to retain it, DBBet securely deletes or anonymises it so it can no longer be associated with you as an individual.

Self-exclusion records: If you self-exclude from DBBet, your record of self-exclusion is retained even after the exclusion period ends. This is to prevent DBBet from sending you re-engagement communications while a self-exclusion is active and to maintain a record for responsible gaming compliance purposes.

11
Changes to This Privacy Policy

DBBet may update this Privacy Policy from time to time to reflect changes in our data practices, new platform features, or legal requirements. When material changes are made, DBBet will notify registered players by:

  • Sending a notification email to your registered DBBet email address.
  • Displaying an alert on your DBBet account dashboard at next login.
  • Updating the "Last updated" date at the top of this page.

Continued use of DBBet after notification of a Privacy Policy update constitutes acceptance of the revised policy. If you do not agree with the changes, you may close your account by contacting support@dbbet.life — any remaining balance will be returned to your registered withdrawal method after standard verification.

Minor updates — such as clarification of existing practices, correction of typographical errors, or changes to contact information — may be made without separate notification. The "Last updated" date will always reflect the most recent revision regardless of its nature.

12
Contact DBBet About Privacy

If you have any questions about this Privacy Policy, how DBBet handles your personal data, or you wish to exercise any of your data rights, you can contact the DBBet data team through the following channels:

  • Email: support@dbbet.life (use subject line: "Privacy / Data Request")
  • Live Chat: Available on dbbet.life when you are logged in to your account.
  • WhatsApp & Telegram: Contact details available within your account settings after login.

DBBet aims to respond to all data rights requests within 30 days. For complex requests, this period may be extended by up to a further 60 days — if this is the case, you will be notified of the extension and the reason for it within the initial 30-day period.

Support is available in English and Urdu, 24 hours a day, 7 days a week.

Your Privacy Is a Priority at DBBet

DBBet was built for Pakistani players and we take that responsibility seriously — including how we handle your data. If you ever have a concern about privacy or data security on DBBet, our support team is available around the clock. Read our Terms and Conditions and Responsible Gaming pages for the full picture of how DBBet protects you.

Why Pakistani Players Trust DBBet With Their Data

Privacy policies can feel abstract. Here's what DBBet's commitment to data protection actually means for you in practice.

Your CNIC Is Safe With DBBet

When DBBet asks for CNIC verification, your document is processed through a secure, encrypted upload — never sent over standard email. It is stored with restricted access and used only for identity verification. DBBet does not share CNIC data with third parties except identity verification service providers under strict contractual obligations.

Your Mobile Number Stays Private

DBBet uses your Pakistani mobile number for account authentication, OTP verification, and — only if you opt in — promotional SMS. Your number is never shared with advertisers or sold to marketing companies. You can opt out of promotional SMS at any time from your account notification settings.

Payment Data Is Never Stored Unnecessarily

DBBet does not store full card numbers or Easypaisa/JazzCash PIN details on its own servers. Payment processing is handled by certified payment partners using tokenisation and other industry-standard security methods. DBBet stores only the minimum payment information needed to process withdrawals to your registered accounts.

Betting History Is Yours — Not for Sale

Your betting history on DBBet — what you play, how much you wager, what you win — is used only to operate your account, resolve disputes, comply with legal obligations, and support responsible gaming monitoring. It is never sold, rented, or shared with marketers or data brokers.

You Control Marketing Communications

Promotional emails and SMS from DBBet are opt-in only. If you signed up without opting in, you won't receive marketing communications. If you opted in and change your mind, you can unsubscribe instantly from within your account settings or by emailing support@dbbet.life — no lengthy process required.

Responsible Gaming Data Protects You

DBBet monitors betting activity patterns as part of its responsible gaming commitment. This monitoring is done to identify players who may need support — not to profile you for commercial purposes. Data collected for responsible gaming is held separately and is not used for marketing or shared with game providers beyond what is necessary to deliver the service.

Privacy Protected on DBBet

Play on DBBet — Your Data Is in Safe Hands

DBBet was built for Pakistani players with privacy, security, and fairness at its core. Register free today, deposit from Rs 200 via Easypaisa or JazzCash, and enjoy sports betting, live casino, and crash games on a platform you can trust.

18+ only. Please gamble responsibly. Responsible Gaming | Terms